Shipping policy
1. Processing Time: "Orders are typically processed within 2-5 business days. Please note that our products are made-to-order, which means production begins after you place your order."
2. Shipping Methods & Costs: "We offer two shipping options:
- Standard Shipping: $10 (5-10 business days)
- Express Shipping: $20 (3-5 business days)
- Free Shipping on orders $75 and over"
3. Delivery Timeframes: "Total delivery time = Processing time + Shipping time
- Standard: 7-15 business days total
- Express: 5-10 business days total"
4. Geographic Coverage: "We currently ship within the United States only."
5. Multiple Items: "If you order multiple items, they may ship separately from different facilities and arrive at different times."
6. Tracking: "You will receive a tracking number via email once your order ships."
7. Shipping Address: "Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer."
8. Delays: "While we strive to meet these timeframes, please note that delays may occur due to high order volume, holidays, or carrier issues beyond our control."